Yes! We are certified in Fear Free practices, certified in pet first aid and CPR, and am a member of the Alberta Fear Free Alliance.

On Point Pet Sitting prioritizes positive reinforcement with a balanced approach to structure and guidance. The focus is on teaching manners, setting boundaries, and rewarding positive behaviors. However, prong collars, choke chains, shock collars, and the ‘alpha dog’ mentality are never used or endorsed. While On Point Pet Sitting is not a training service, resources can be provided for those seeking additional support for their pets.

Absolutely. We are a licensed and insured business.

On Point Pet Sitting has developed a thorough set of questions to gather essential information about each pet, including a veterinary form that outlines medical authority while they are in care. In the event of an emergency, the first priority is always to contact the client, followed by designated emergency contacts, to determine the best course of action.

Yes, indeed! You can check out reviews of our services on our Facebook page and on our Google profile.

Lockboxes offer an extra layer of security, allowing clients to maintain control over their keys. While not mandatory, they are highly recommended. For those who opt not to use a lockbox and do not have a keyless entry option, additional fees may apply for key pick-up and drop-off. Lockboxes are available for purchase at retailers such as Walmart, Amazon, and Home Depot for approximately $20–$30.

Rates depend on what specific service you're needing, where you're located, and how many pets you have. To get a free quote, please contact us.

The following holidays are subject to additional fees: New Year’s Day (January 1) Alberta Family Day (Third Monday in February) Good Friday (Friday before Easter) Victoria Day (Monday before May 25) Canada Day (July 1 - except when it falls on a Sunday, then it is July 2) Heritage Day (First Monday in August) Labour Day (First Monday in September) Thanksgiving Day (Second Monday in October) Remembrance Day (November 11) Christmas Day (December 25) There may also be holiday rates in effect during 'high demand times' as well. Please send us an email to confirm.

Unfortunately, the City of St Albert does not allow the operation a boarding facility or daycare from a private residence. So all of our services are provided exclusively from your home to ensure your pets' comfort and familiarity.

Certainly! Meet and greets with the owner (Amanda) are complimentary. Should you wish to schedule a meet and greet with additional staff, there is a fee associated.

New clients are encouraged to schedule a phone consultation to discuss details and determine if On Point Pet Sitting is a good fit. For inquiries, please contact onpointpetsitting2024@gmail.com. Existing clients can request services directly through their client portal with 48 hours notice. Should you need services with less than 48 hours notice, contact us to arrange. Additional fees apply.

You can expect to receive a comprehensive report through your online portal after every visit.

We accept cash, e-transfer, and major credit cards.

We offer a 15 % discount to First Responders and will occasionally offer other promotions. You can check out my social media pages for any current promos that are happening or contact us.

Overnights: 30+ days notice = 50% cancelation fee Less than 30 days notice = 100% cancelation fee Daily services: +48 hours notice = 50% cancelation fee Less than 48 hours notice = 100% cancelation fee